Terms and Conditions

1. Acceptance of Terms

Welcome to LeakMasti (https://leakmasti.shop), an e-commerce platform operated by Khushboo Living Retail Private Limited ("Company", "we", "us", or "our"). These Terms and Conditions ("Terms") constitute a legally binding electronic agreement between you ("User", "Customer", "you") and the Company under the Information Technology Act, 2000 and the rules thereunder.

By accessing, browsing, registering, or purchasing products on this website, you acknowledge that you have read, understood, and agreed to be bound by these Terms, along with our Privacy Policy, Shipping Policy, and Refund & Cancellation Policy.

2. User Eligibility

Use of this website is available only to persons who can form legally binding contracts under the Indian Contract Act, 1872. Persons who are "incompetent to contract" within the meaning of the Act, including minors (under 18 years of age), un-discharged insolvents, etc., are not eligible to use this platform independently. Minors may use the website solely under the supervision and guidance of a parent or legal guardian.

3. Product Information, Pricing & Flash Deals

• All products displayed on LeakMasti (smartphones, audio gear, smartwatches, gadgets, and tech accessories) are curated from authorized distributors and verified suppliers.
• All prices are stated in Indian Rupees (INR) and are inclusive of applicable Goods and Services Tax (GST) as per Indian statutory norms.
• Flash deals, discount coupons, and promotional prices are offered for limited durations or subject to stock availability. We reserve the right to revise promotional pricing at any time prior to confirmed order placement.
• While we strive for accurate visual depictions and product specifications, slight packaging variations may occur depending on brand manufacturing batches.

4. Orders, Contracts & Order Acceptance

• Placing an order constitutes an offer to buy from us. A binding contract is concluded only when we dispatch your order and provide an active tracking number via SMS/email.
• We reserve the right to refuse or cancel any order for reasons including, but not limited to: product stock unavailability, inaccurate pricing or product descriptions, suspected fraudulent activity, or unserviceable delivery locations.
• In the event of an order cancellation initiated by us after payment processing, the full collected amount will be reversed to your original payment source within 5 to 7 business days.

5. Payment Methods & Security

• We provide multiple secure payment modes through RBI-authorized payment aggregators and banking partners.
• Supported digital methods include UPI (Google Pay, PhonePe, Paytm, BHIM), RuPay/Visa/Mastercard Debit and Credit Cards, Net Banking (50+ Indian banks), and verified digital wallets.
• Cash on Delivery (COD): Offered for eligible serviceable PIN codes across India. Accurate recipient verification via OTP or phone call may be requested before dispatch.
• All online transactions are processed through 256-bit SSL encrypted sessions. We do not store sensitive payment credentials such as CVV numbers or banking passwords on our servers.

6. Delivery and Title

Deliveries are executed through reputable third-party courier services. Risk of loss and title for products pass to you upon delivery by the carrier partner to the address provided during checkout. Detailed shipping timelines and logistics guidelines are set forth in our Shipping & Delivery Policy.

7. Returns, Refunds & Cancellations

Orders may be cancelled within 24 hours of placement or until shipment dispatch. Returns and refund claims are processed in strict conformity with our Refund & Cancellation Policy, with refunds executed within 5 to 7 working days following successful quality verification.

8. User Obligations & Conduct

You agree not to:

• Provide false, misleading, or fraudulent contact, shipping, or payment details.
• Interfere with or disrupt the website's networks, security protocols, or server integrity.
• Scrape, duplicate, reverse engineer, or commercially exploit any software, logos, or content without express written authorization.

9. Intellectual Property Rights

All trademarks, logos, graphical interfaces, text, deal compilations, and codebase on leakmasti.shop are the exclusive intellectual property of Khushboo Living Retail Private Limited or their respective brand trademark holders. Unauthorized reproduction is strictly prohibited.

10. Limitation of Liability

In no event shall the Company, its directors, officers, or affiliates be liable for indirect, incidental, punitive, or consequential damages resulting from the use or inability to use this platform. Our total aggregate liability arising in connection with any purchase shall not exceed the total transaction amount paid by you for the specific product in dispute.

11. Governing Law & Dispute Resolution

These Terms shall be interpreted and governed in accordance with the laws of the Republic of India. Any disputes, claims, or controversies arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts in Gurugram, Haryana, India.

12. Contact Information & Corporate Entity